
Recruiting Department
Our
recruiting department seeks, qualifies and personally contacts references of our closing agents. This allows us more
confidence when we fill your orders knowing we have done our best to service our client.
Order Department
Our
order department will fill and complete all orders received from our clients. We have implemented a quality control process
that ensures all information has been provided from our clients that will meet or exceed their expectations.
After a qualified closing agent has been located, a signing confirmation can be faxed or emailed to our client and the
respective closing agent. Each closing agent will be informed about the policies and procedures of our customers as well
as our company.
Document Department
Closing agents receiving overnight documents will be contacted to ensure they have received
their Loan documents and an updated Settlement Statement.
All email documents are delivered to our closing agent and Great Lakes Notary.
Email attachments are opened and audited to confirm the number of pages per attachment. This
quality control process will allow our company to assist closing agents if they have a difficult time printing out the
attachments.
Our coordinators will confirm they have received all attachments and have printed them correctly. Once again, they
will be informed about the policies and procedures of our customers as well as our company.
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